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Immediate action required.
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Customer ID: ${Var2}
Reference Number: ${Var3}
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Final reminder before suspension
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Dear Cardmember,
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We’ve sent you multiple reminders requesting you to validate your Know Your Customer (KYC) details to stay compliant with regulatory requirements. If your details aren’t updated within 30 days from this communication, your American Express® Card(s), including all Supplementary and Corporate Card(s), will be suspended.
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How to validate your KYC
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Visit Online Card Account and tap “Start Re- KYC” on the pop-up.
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Review your KYC details to ensure they’re accurate.
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If there are no changes, submit your confirmation.
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If updates are required, select “Edit” and follow the next steps.
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Please note, if you haven’t registered your Card Account for Online Services, click here to register.
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To continue enjoying your Cardmembership and avoid suspension, please validate your KYC details as soon as possible.
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We’re here for you
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Call us at 1800 180 1188 or +91 124 2801188
Operating hours: 8:30 am – 5:00 pm, Monday to Friday (excluding public holidays)
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GET MORE FROM AMERICAN EXPRESS®
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INDIA'S MOST TRUSTED CREDIT CARD BRAND, 11 YEARS IN A ROW, ACCEPTED BY OVER 4.9 MILLION MERCHANTS
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As per 2015, 2016, 2017, 2018, 2019, 2020, 2022, 2023, 2024, 2025 and 2026 Brand Trust Report in India by TRA Research (A Comniscient Group Company)
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You are receiving this email because you are an American Express® customer. This email was sent to Customer ID ${Var2}.
We are unable to accept incoming emails to this
address. For details on our email practices, view
our Privacy
Statement.
Regd. Office: Metropolitan – Saket, 7th Floor, Office Block, District Centre, Saket, New Delhi – 110 017
®
Registered trademark of American Express Company.
©
2026 American Express. All rights reserved.
SFEKYC006
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